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The recent Burger King advertisement intended to hijack your Google virtual assistant is a feature, not a bug.
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Chatbots may finally be ready for widespread adoption
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Study finds segmentation gap creates haves and have-nots
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The chatbot revolution continues, but poor quality control and confusion of terms weighs heavily on adoption
View ArticleHow to Be a Customer-Friendly Data Company
Five ways to be customer-first data collectors
View Article5 Takeaways from Mary Meeker's Iconic Internet Report
Reality is catching up with perception, and mobile still has catching up to do, according to the 2017 edition of Meeker's Internet Trends
View ArticleThe Bullish Future of Subscription Models
Why one VC is all-in on direct-to-consumer relationships
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